Delete Account
Last updated: November 4, 2026
Delete Your wCard.io Account
This page explains how to delete your account for the wCard.io app and website, provided by Wcard Technology Private Limited. It also explains which data is deleted and which data we keep.
Deleting your account is permanent and can't be undone.
Before you delete
- Cancel any active subscription first. Deleting your account may not cancel your subscription automatically. You can cancel it in Account Settings on the wCard website. If you need help, contact us.
- Your NFC tags will stop opening your card. The same applies to links and QR codes that point to your cards.
- Own an organisation account? Please contact us so we can help you delete it.
- Part of a company or team account? Your administrator may also be able to remove your account.
Option 1: Delete in the app
1. Open the wCard.io app and log in.
2. Tap the profile icon at the top right of the Cards screen.
3. Scroll to Danger Zone and tap Delete Account.
4. Type 'delete me' and confirm.
Option 2: Delete on the website
Use this option if you no longer have the app.
1. Log in to the Dashboard.
2. Go to Account Settings.
3. In Danger Zone, select Delete Account.
4. Type 'delete me' and confirm.
Option 3: Ask us by email
If you can't log in, email contact@wcard.io from your account's email address with the subject "Delete my account". We may ask you to confirm that the account is yours. We will complete your request within 2 working days.
Data we delete
- Your account and login details
- Your digital business cards, including their pages, content, photos and files
- Custom domains connected to your cards
- Leads and the messages in those conversations
- Your saved contacts, contact notes and contact groups
- Login sessions and push notification tokens
- QR codes, reviews and uploaded attachments
Data we keep
- Orders and payment records: kept for 8 years for tax, accounting and legal purposes.
- Security and fraud-prevention records: kept for up to 90 days.
- Backups: deleted data may stay in encrypted backups for up to 30 days until they are overwritten.
Messages you received from your card's visitors are deleted from your account. Any copy a visitor received by email stays with them.
Questions
Email contact@wcard.io or read our Privacy Policy.
This page explains how to delete your account for the wCard.io app and website, provided by Wcard Technology Private Limited. It also explains which data is deleted and which data we keep.
Deleting your account is permanent and can't be undone.
Before you delete
- Cancel any active subscription first. Deleting your account may not cancel your subscription automatically. You can cancel it in Account Settings on the wCard website. If you need help, contact us.
- Your NFC tags will stop opening your card. The same applies to links and QR codes that point to your cards.
- Own an organisation account? Please contact us so we can help you delete it.
- Part of a company or team account? Your administrator may also be able to remove your account.
Option 1: Delete in the app
1. Open the wCard.io app and log in.
2. Tap the profile icon at the top right of the Cards screen.
3. Scroll to Danger Zone and tap Delete Account.
4. Type 'delete me' and confirm.
Option 2: Delete on the website
Use this option if you no longer have the app.
1. Log in to the Dashboard.
2. Go to Account Settings.
3. In Danger Zone, select Delete Account.
4. Type 'delete me' and confirm.
Option 3: Ask us by email
If you can't log in, email contact@wcard.io from your account's email address with the subject "Delete my account". We may ask you to confirm that the account is yours. We will complete your request within 2 working days.
Data we delete
- Your account and login details
- Your digital business cards, including their pages, content, photos and files
- Custom domains connected to your cards
- Leads and the messages in those conversations
- Your saved contacts, contact notes and contact groups
- Login sessions and push notification tokens
- QR codes, reviews and uploaded attachments
Data we keep
- Orders and payment records: kept for 8 years for tax, accounting and legal purposes.
- Security and fraud-prevention records: kept for up to 90 days.
- Backups: deleted data may stay in encrypted backups for up to 30 days until they are overwritten.
Messages you received from your card's visitors are deleted from your account. Any copy a visitor received by email stays with them.
Questions
Email contact@wcard.io or read our Privacy Policy.